Carrier improves productivity and reduces processing errors
With over 45,000 employees in more than 170 countries worldwide, Carrier Corporation is the world’s leading manufacturer of commercial heating, ventilating, and air conditioning (HVAC) control systems. In 2003, they set out to improve their existing design and sales process with ComfortDRAW 3.0., a Microsoft .NET software application developed by Visimation on the Microsoft Office Visio® 2003 platform.
The ComfortDRAW 3.0 application integrates all project tasks, diagrams, documents, and data related to the design and sale of HVAC control systems. It connects diagrams to equipment and pricing data so team members can generate reports such as estimates, bills of materials and specifications. VVisimation software engineers re-architected the previous version’s code to improve the structure, reliability, and efficiency of the application, resulting in a more stable product that is easier to maintain and expand.
The sales staff and external resellers use the product to improve productivity and reduce sales process errors. Carrier Corporation predicts diagramming HVAC control systems will be less cumbersome and will increase employee productivity by 10 to 20 percent, generate estimates and quotes 25 percent faster, and deliver HVAC systems to customers more quickly.